Jun 18, 2020

Employee Spotlight Series: Dale Wade, JD Edwards Functional Solutions Architect


In this post in our employee spotlight series, we are pleased to introduce you to a JD Edwards Functional Solutions Architect.

June 18, 2020 READ MORE

Jun 16, 2020

Teaming with IBM to Help Clients Drive Strategic Initiatives in Challenging Economic Times


The Challenges of an Unprecedented Global Economy Like most CEOs, I’ve never experienced a time like this.

June 16, 2020 READ MORE

Jun 11, 2020

The Salesforce Skills Gap Is Real. Here’s How to Address It.


When I first entered the Salesforce workforce, I was thrilled by the opportunity to join a large and fast-growing market community.

June 11, 2020 READ MORE

Jun 4, 2020

The Few Pros – and Many Cons – of Oracle Sustaining Support


“Oracle Lifetime Support” for on-premise products is just that: support that lasts for as long as your Oracle product does.

June 4, 2020 READ MORE

May 28, 2020

Leadership Profile: Shawn du Plessis, VP, SAP Global Support Services


Shawn du Plessis, VP, SAP Global Support Services at Spinnaker Support, has developed and managed our SAP Support Services team since 2012.

May 28, 2020 READ MORE

May 21, 2020

Employee Spotlight Series: Priyanka Ravishankar, SAP Senior Technical Architect


Third-party software support is different from SAP-provided support in many ways.

May 21, 2020 READ MORE

May 19, 2020

Is Your Oracle WebLogic App Server Under Attack?


Addressing any security vulnerability warrants a holistic view to the problem, taking a surgical resolution approach that causes minimal disruption. 

May 19, 2020 READ MORE

May 14, 2020

Gartner Publishes Research that Explores Ways to Cut Software and SaaS Costs in Times of Crisis


If your organization has been experiencing financial disruption as a result of the global economic downturn, you could find cost relief by addressing your current software and SaaS agreements.

May 14, 2020 READ MORE

May 12, 2020

“Follow the Sun” Support Delivers Service Any Time and Any Place


Call it what you will – around the clock, 24/7/365, or follow the sun – it all comes down to the same thing for us at Spinnaker Support: complete coverage for our customer’s support and service needs.

May 12, 2020 READ MORE

May 1, 2020

Employee Spotlight Series: Darren Evans, JD Edwards CNC Analyst


One of the great benefits of third-party software support is that each customer is assigned one or more named support engineers.

May 1, 2020 READ MORE

Apr 23, 2020

Salesforce Tech Topic: Queueable Transaction Finalizers


Transaction Finalizers Keep the Ball Rolling If you have ever used the Salesforce queueable interface and wished you could daisy chain actions or react to uncatchable errors, well buckle up, because Salesforce just released a new pilot feature called “Transaction Finalizers,” which enables you to do just that!

April 23, 2020 READ MORE

Apr 21, 2020

Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Part 3 – Engage Your Stakeholders


It appears that COVID-19 cases, hospitalizations, and deaths are on the decline in many regions, which is wonderful news.

April 21, 2020 READ MORE

Apr 16, 2020

Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Part 2 – Time Is of the Essence


April 16, 2020 | Jim Nollsch | CFO  As the COVID-19 pandemic maintains its grip, finance leaders are pressured to look at every option available to reduce costs and better manage cash flow.

April 16, 2020 READ MORE

Apr 7, 2020

Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Part 1 – Cash is King


A 3-Part Blog Series for CFOs COVID-19 is an equal opportunity enemy.

April 7, 2020 READ MORE

Apr 2, 2020

How IT Can Make A Fast Transition to Third-Party Oracle Support


The worldwide viral pandemic has many IT organizations cruising full sail into dangerous and uncharted waters.

April 2, 2020 READ MORE

Mar 26, 2020

An Update on Spinnaker Support’s Continued COVID-19 Response


Last week, I outlined our company response to the unique and challenging circumstances resulting from the COVID-19 global pandemic.

March 26, 2020 READ MORE

Mar 17, 2020

Leadership Profile: Chad Stewart, VP, Global SaaS Support Services


As Spinnaker Support’s Vice President, Global SaaS Support Services, Chad Stewart is responsible for all SaaS business development activities, services delivery, and organizational development.

March 17, 2020 READ MORE

Mar 15, 2020

Spinnaker Support’s Response to COVID-19


“The COVID-19 virus presents a unique challenge for companies, the markets, and society in general. 

March 15, 2020 READ MORE

Mar 11, 2020

Case Study: How a Healthcare Insurance Provider Adopted Spinnaker Support’s Full Blend of Oracle Database & Technology Services


Rest assured: there is no straight and narrow pathway that leads from Oracle-provided support to third-party software support.

March 11, 2020 READ MORE

Mar 5, 2020

How Spinnaker Support Monitors JD Edwards ALL the Time


As part of the proactive nature of support and managed services at Spinnaker Support, we are often asked to “monitor the system.”

March 5, 2020 READ MORE

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