OracleDB

Aug 14, 2019

7 Steps to Evaluating a Third-Party Software Support Vendor

2019-12-17T10:31:19-07:00

At Spinnaker Support, we hold that third-party software support isn’t just a service, it’s a partnership.

August 14, 2019 READ MORE

Aug 8, 2019

What Is the Difference between Software Support and Managed Services?

2019-08-14T13:07:15-07:00

For companies researching alternatives for Oracle and SAP support and services, the market can be a confusing place.

August 8, 2019 READ MORE

Jul 26, 2019

How Third-Party Software Support Helps You to the Cloud

2019-08-08T10:08:19-07:00

Published in “Digital Transformation” supplement distributed by The Times on 25 July 2019 IT professionals are deploying third-party Oracle and SAP support to help fund digital transformations, accelerate innovation and assist with the migration to, and support of, new cloud-based systems For business owners and C-suite executives, digital transformation means far more than system integration or migration.

July 26, 2019 READ MORE

Jul 16, 2019

Roadblocks to Leaving Oracle and SAP Support #4: Leaving Publisher Support Means Punishment Upon Return

2019-08-08T09:57:51-07:00

Our ongoing “Roadblock” blog series describes the tactics favored by SAP and Oracle account managers as they attempt to dissuade inquiring customers from switching to third-party support.

July 16, 2019 READ MORE

Jul 2, 2019

Roadblocks to Leaving Oracle and SAP Support: #3 The Legality of Third-Party Support

2019-08-08T09:58:39-07:00

Challenging the Legality of Third-Party Support Our ongoing Roadblock blog series describes several of the tactics favored by SAP and Oracle account managers as they attempt to dissuade unhappy customers from switching to third-party support.

July 2, 2019 READ MORE

Jun 12, 2019

Roadblocks to Leaving Oracle and SAP Support: #2 Security Claims

2019-08-08T10:02:25-07:00

Last week, we opened our Roadblock series by discussing the tactics that may be deployed by SAP and Oracle sales account managers to keep you locked into their own cloud product roadmap.

June 12, 2019 READ MORE

Jun 7, 2019

Roadblocks to Leaving Oracle and SAP Support: #1 Sales Tactics

2019-12-17T11:54:36-07:00

Annual Oracle and SAP support revenues measure in the billions, with profit margins ranging from 75-90%.

June 7, 2019 READ MORE

Jun 5, 2019

Rise of Oracle and SAP Third-Party Support

2019-08-08T10:04:11-07:00

Published in “The Future of Procurement” supplement distributed by The Times on 4 June 2019 Balancing tight budgets at the same time as adopting innovative solutions that enable businesses to thrive is a central aim of procurement professionals One way to innovate is to migrate on-premise enterprise software to the cloud.

June 5, 2019 READ MORE

May 30, 2019

What Is the Third-Party Support Customer Experience Like?

2019-08-08T10:04:50-07:00

For more than fifteen years, third-party support (3PS) for Oracle and SAP enterprise software has served as a viable replacement alternative to publisher support.

May 30, 2019 READ MORE

May 28, 2019

Will You Be Audited More After Switching to Third-Party Software Support?

2019-08-08T10:05:23-07:00

In April, we published the outstanding results of our 2019 annual Customer Satisfaction Survey and included additional questions on topics that resonated with our customers.

May 28, 2019 READ MORE

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