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Oracle Support Services2019-12-03T11:12:42+00:00
E-Business Suite
JD Edwards
Siebel
Oracle Database
Fusion Middleware
Retail (Retek)
Demantra
PeopleSoft
Agile PLM
ATG Web Commerce

2. Learn About an Oracle Support Alternative

As a direct replacement of Oracle-provided support, you’ll receive more personalized and responsive Oracle software support from senior problem solvers dedicated to resolving your tickets fast.

3. Understand Why Organizations Switch from Oracle

Most organizations move to third-party support for the immediate “hard” savings on maintenance fees. However, their motivations vary and can often be attributed by one or more scenarios, described below. Does one or more of these circumstances fit your organization?

Migration When an organization migrates from one on-premise environment to another or to the cloud, third-party support helps by maintaining the existing environment until the migration is complete. This assistance saves budget for other initiatives and allows staff to focus on the migration.
Financial Relief When organizations either need short-term cost relief or are in a longer-term state of financial hardship, third-party support is a smart, safe way to positively impact the organization’s financial performance. Companies owned or partially funded by private equity firms face these types of growth and financial pressures.
Sustain & Transform When organizations are driven by the desire to transform and move operations to the cloud, third-party support can help by sustaining their stable, functional on-premise applications while they plan and implement their IT roadmap.

4. Calculate Your Potential Savings

Third-party support is a smart, safe way to achieve immediate cost savings and positively impact the organization’s financial performance. Our predictable enterprise support model can reduce your annual support fees by 62%.

5. Contact us to schedule an introductory call

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Enhancing your Oracle Experience

If you are only accustomed to the software publisher model, appreciating the differences between it and third-party support can require a shift in perspective and expectations. To aid your understanding, the table below contrasts the fundamentals of Oracle and SAP Support with those of Spinnaker Support.
For more details, click the image.

Let's Talk

Our clients consistently rate our award-winning support at >98% satisfaction. Let’s talk about whether Spinnaker Support is right for you.

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