Discover the Solutions with Spinnaker Support
Our SAP clients are running hundreds of instances, spanning more than 120 SAP products, for thousands of professional users. Reducing the cost and improving the quality of support liberates them from a forced march of needless upgrades, eliminates the time exploring all the possibilities of hybrid and full cloud, reduces funding crucial business and IT initiatives, and sets them free to fund competitive differentiation faster. How?
At Spinnaker Support, you will receive:
- Surprisingly better SAP BusinessObjects service compared to the progressively growing push to self-support
- Alignment of BusinessObjects support fees with the licenses that are actually being used – not those sitting on a shelf
- Full BusinessObjects support for standard and custom code, integrations, and interfaces
- 24 x 7 x 365, follow the sun support
- Average 8-minute response for critical issues from a named team of world-class SAP software engineers
- Standard support that goes far beyond standard software publisher support. We package break-fix support, tax and regulatory updates, anytime general inquiry support, and an array of impartial and open-minded technology advisory services. Our advisory services are designed to keep your SAP applications running at peak performance today and tomorrow, and they include interoperability virtualization, security and vulnerability, cloud migration, and more.